Frequently Asked Questions (FAQs)

Do you have a question? Maybe, your answer is below. Read up to find out! If you don’t see your question below, Queen encourages you to go to our Contact Us page and send us an email!

Do you offer any discounts?

Promotional discounts are on a seasonal basis. Currently the discount we offer is the ‘refer a friend’ discount. 10% off for the new client, as well as 10% off for YOU!

How much does a logo cost? Do you offer any package deals?

For pricing and packages we offer, check out our Services We Offer page.

How much does a website cost?

The possibilities are endless when designing a website. To be certain that our clients receive an accurate and fair quote, we request as much detail as can be provided regarding creative expectations. Things such as functionality, whether or not your site will have an online store (E-Commerce), or even how many pages you want for your site, all vary in price range. In addition, we offer installment payment options.

How long will it take to complete my project?

Flyers

Most flyers are complete within approximately 3-5 business days, or less depending on our order queue. If the queue is higher than normal, some delays may result. However, client services is a top priority, so we will maintain constant communication with our clients throughout the process. Furthermore, we do offer express service, additional fees will apply.

Websites

Website completion varies, partially dependent upon receipt of required information and materials. This includes, and is not limited to all written content, photos, descriptions, product shots (if applicable), logos (if applicable), and any other desired content. Monthly website modifications and maintenance is available however, monthly fees do apply.

Logos & Photo Retouching

Logos we can guarantee within 5 business days. For photo retouching, we can guarantee about 3-5 business days or less depending on how extensive the edits are. Additionally, we offer express service, sequential fees will apply.

How much does a flyer cost?

Flyers start at $60. A full price list is available on the Services We Offer page. If express service is required, additional fees will apply. A representative will be in contact with the client to discuss options and priority queue.

How do I contact client services?

Our clients can reach us via phone or email, and a representative will be in contact within 48 hours!

Do you have a question that was not on our FAQs list? Do you have a concern that you would like to share with us? Please contact us using the button below. Send us a message! Let us know what’s on your mind! =)

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